Privacy Policy

Who We Are

Wild West Win is a free-to-play social casino operated by Wild West Win Studios LLC. Our registered office is at 233 S Wacker Dr, Ste 4400, Chicago, IL 60606 (5178026). You can reach us at support@wild-westwin.com.

This policy explains what personal data we collect when you visit wild-westwin.com, how we use it, and your rights. The site does not offer real-money gambling. All game currency (Dustfall Gold) is virtual and has no monetary value.

Data We Collect

We collect only the minimum data needed to keep the site running and to understand how visitors use it:

• Usage data — pages visited, approximate session duration, device type, browser, and country (via Cloudflare Web Analytics). This data is anonymised and never tied to an individual.
• Cookies and local storage — a consent record (__cc_v1), an age-gate flag (__age_ok), and Cloudflare performance/security cookies (__cf_bm). See our Cookie Policy for the full list.
• Contact form data — if you send us a message via the contact page, we collect your name, email address, and message text. We use this only to respond to your enquiry.
• Support email data — emails sent to support@wild-westwin.com are stored only as long as needed to resolve your query (typically 90 days).

We do not collect financial data, payment details, or government IDs. We do not run accounts or store passwords.

How We Use Your Data

• To serve the site and ensure it loads reliably (Cloudflare CDN/security).
• To understand aggregate usage patterns and improve the games (anonymised analytics).
• To respond to support enquiries submitted via the contact form or by email.
• To record your cookie consent preference and age-gate status in your browser.

We do not sell your data, share it with advertisers for profiling, or use it for automated decision-making that affects you.

Lawful Basis

We process anonymised analytics and security data under legitimate interest — keeping the site running and secure. Contact form data is processed on the basis of your consent when you submit the form. Cookie consent preferences are stored to honour your choices. You can withdraw consent at any time by clearing __cc_v1 from your browser's local storage.

Data Retention

Anonymised analytics are retained for up to 30 days by Cloudflare, then purged. Support correspondence is deleted within 90 days of resolution. Cookie consent flags persist in your browser until you clear them. We do not hold any identifiable user records beyond active support threads.

Third-Party Services

We use Cloudflare for hosting, CDN, and analytics. Cloudflare may set cookies on your device for security and performance purposes. See Cloudflare's Privacy Policy for details. No other third-party analytics or advertising cookies are set without your consent.

Your Rights

As a US resident you may request access to any personal data we hold about you, ask us to correct inaccurate data, or request deletion. To make a request email support@wild-westwin.com. We respond within 30 days. Because we hold minimal identifiable data, most requests result in confirmation that nothing beyond an anonymised visit record exists.

Children

Wild West Win is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has accessed the site, contact us at support@wild-westwin.com and we will take appropriate action.

Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.

Contact

Questions about this policy? Email support@wild-westwin.com. For cookie-specific questions, see our Cookie Policy.